Job Description
Federal Account Manager (MSP Staffing Background Experience) Location Remote :
We are seeking a purposeful and client-focused Federal Account Manager with a strong background in US staffing , particularly within the federal sector , and proven experience working with Managed Service Providers (MSPs) and Vendor Management Systems (VMS) . The ideal candidate will be responsible for developing and managing key federal client accounts, building long-term relationships, ensuring successful delivery of staffing solutions, and driving revenue growth through strategic account management.
Key Responsibilities:
- Serve as the primary point of contact for assigned federal accounts, managing all aspects of client relationships and service delivery.
- Develop and execute account strategies to meet and exceed client expectations, business objectives, and revenue goals.
- Leverage existing relationships and cultivate new connections within federal agencies, government contractors, and MSPs.
- Work closely with internal recruiting teams to fulfil client requirements in a timely and efficient manner.
- Utilize and manage client-specific VMS platforms to submit candidates, track performance metrics, and report on account activity.
- Ensure compliance with federal contracting requirements, labor laws, and security clearances where applicable.
- Identify opportunities for account expansion, including new roles, departments, or task orders within existing clients.
- Collaborate with MSP program managers and client stakeholders to resolve issues and continuously improve service delivery.
- Monitor and analyze account performance metrics (fill rate, time-to-submit, quality of hire) and provide regular reporting to internal and external stakeholders.
- Participate in client meetings, QBRs (Quarterly Business Reviews), and other strategic discussions.
Qualifications:
- 3+ years of experience in account management or client services within the US staffing industry , specifically serving federal clients .
- Proven experience working with MSP programs and VMS platforms (e.g., Fieldglass, Beeline, IQNavigator, etc.).
- Strong understanding of federal procurement processes, contracting vehicles, and compliance standards.
- Demonstrated ability to manage multiple client accounts and staffing requisitions simultaneously.
- Excellent communication, presentation, and relationship-building skills.
- Strong problem-solving abilities and a customer-centric mindset.
- Experience collaborating with cleared candidates (Public Trust, Secret, Top Secret) is a plus.
- Bachelor's degree preferred or equivalent combination of education and experience.
Preferred Skills:
- Experience with government agencies such as DHS, DoD, VA, or similar.
- Familiarity with IT, engineering, or healthcare staffing in the federal space.
- Knowledge of FAR (Federal Acquisition Regulation) and contract types (T&M, FFP, IDIQs, GWACs).
What We Offer:
- Competitive salary + performance-based incentives
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career growth and development opportunities
- A dynamic, mission-driven team environment
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: Remote
Job Tags
Full time, Contract work, Remote work, Monday to Friday, Day shift,