About the Role & Program:
The Walt Disney Company has spent 100 years immersing audiences in new and stunning experiences using groundbreaking technology. Your work as a Disney intern would inspire innovation and bring fresh perspectives to impact guests and consumers worldwide.
“We Power the Magic!” That’s our motto at Disney Experiences Technology (DXT). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
What You Will Do:
As a part of the Digital Product Optimization (DPO) team, you will be supporting digital experimentation (A/B Testing) capabilities & culture within DXT with a focus on internal tools, including an AI-driven knowledge base system. You will also learn and assist with the day-to-day strategic operations of an Experimentation Center of Excellence supporting multiple sites & brands within the DXT portfolio.
On any given day you might:
· Evaluate, manipulate & optimize data sets
· Use atomic research to establish a durable metadata taxonomy
· Work with Product Management team to build and groom product requirements
· Collaborate with data science, data analytics, engineering, user research and more cross-functional teams
· Collaborate on an Agentic AI prototype for DPO’s research knowledge base
Required Qualifications & Skills:
· Basic SQL or Data Querying skills
· Familiarity with Tagging/Taxonomy Design
· Knowledge and experience with User Research methodologies
· Basic understanding of AI/ML concepts
· Analytical thinking, problem solving & attention to detail
· Excellent verbal & written communication skills
Preferred Qualifications & Skills:
· Direct experience building Agentic AI applications, with exposure to AI evaluation techniques
· Direct experience manipulating a complex data set
· Experience/Exposure to A/B Testing or Experimentation
Education:
Currently enrolled undergraduate student in an accredited college/university, pursuing a Bachelor’s degree in Human/Computer Interaction, Data Science, Management Information Systems, Library & Information Science, Business Analytics or related field.
Eligibility Requirements & Program Information:
Be enrolled in an accredited college/university pursuing a degree taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program AND returning to school the semester/quarter following the internship OR currently participating in a Disney College Program or Disney Internship
Be at least 18 years of age
Possess unrestricted work authorization
Have not completed one year of continual employment on a Disney internship or Disney College Program
Able to provide own housing for the duration internship program in the Glendale, CA area
Able to provide/have reliable transportation to/from work
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