Job Description
Scope: To provide high standard of customer service and to contribute to the achievement of the store target.
Key Responsibilities:
- Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following CLIC Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures
- Demonstrating and reflecting the exceptional lifestyle image of CLIC through customer service, attitude, personal grooming and behavior
- Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service
- Participating in and representing CLIC during events and activities
- Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the store performance
- Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
- Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the store at all times
- Playing an active role in replenishing stock according to CLIC procedures and policies
- Ensure the product is kept in the best way and the tag and the correct price.
- Collaborate with the team in organizing the product in the stock room by
- participating in stock takes and helping to keep the stock room tidy and clean·
- Attending and participating in all store meetings and training events as required ensuring good communication is maintained
Skills:
- Demonstrable success gained as a Sales Associate
- Excellent communication skills both written and verbal
- Fluent in English
- Demonstrable sales skills
- Knowledge and understanding of the importance of great customer service
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in setting customer care standards
- Team player
- Strong attention to detail
- Able to work flexibly, embrace and manage change
- Well-groomed and demonstrate an attitude of professionalism, conscientiousness, and reliability
- Enthusiastic, self-confident and self-motivated
- Professionalism is maintained under all circumstances
- Prepared to go the extra mile to achieve targets
Job Tags
Part time,